Guest Experience Specialist — Tip‑Eligible, Weekend Shifts

Fogo de Chão; Bellevue (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short-Term Disability

Voluntary benefits

Pet Insurance

Job summary

Fogo de Chão is hiring a Customer Service Representative in Bellevue, WA. The role focuses on delivering guest-centric service, upholding the vibrant Brazilian hospitality, and contributing to a welcoming dining environment.

Responsibilities include supporting service activities, thanking guests for their patronage, maintaining the festive spirit, and completing shift duties as directed. Full-time hourly positions offer a benefits package, with terms outlined during onboarding.

Qualifications

• Must have high endurance and mental acuity to handle high-stress situations.
• Ability to transport objects up to 50 lbs, stand for long periods, and work at a quick pace.
• Must be able to work weekends and holidays.

Responsibilities

• Facilitate service activities to enhance the guest experience.
• Convey gratitude of the organization to the guest for their patronage.
• Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
• Complete any beginning or closing shift duties as directed by management.

Skills

Customer service

Endurance

Conflict management

Stand/walk long hours

Job description

Fogo de Chão is hiring a Customer Service Representative in Bellevue, WA. The role focuses on delivering guest-centric service, upholding the vibrant Brazilian hospitality, and contributing to a welcoming dining environment.

Responsibilities include supporting service activities, thanking guests for their patronage, maintaining the festive spirit, and completing shift duties as directed. Full-time hourly positions offer a benefits package, with terms outlined during onboarding.