Guest Experience Specialist | Tips + Growth Opportunities

Fogo de Chão; Orland Park (IL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Short-Term Disability

Voluntary benefits package

Job summary

Fogo de Chão in Orland Park, IL is seeking a Customer Service Representative to welcome guests and help deliver a memorable dining experience rooted in our churrasco tradition. You will support guests, coordinate with teammates, take pride in outstanding service, and help maintain the festive, hospitable atmosphere that defines our brand.

Weekend availability is required. Competitive hourly pay with tips; full-time on-site position with benefits including medical, dental and vision coverage.

Qualifications

• Must have endurance and mental acuity to manage conflict and high-stress situations.

Responsibilities

• Facilitate service activities to enhance the guest experience.
• Convey gratitude to guests for patronage through guest-focused practices.
• Preserve and share the festive, hospitable spirit of Southern Brazilian traditions.
• Completes any beginning or closing shift duties as directed by management.

Skills

Customer service

Job description

Fogo de Chão in Orland Park, IL is seeking a Customer Service Representative to welcome guests and help deliver a memorable dining experience rooted in our churrasco tradition. You will support guests, coordinate with teammates, take pride in outstanding service, and help maintain the festive, hospitable atmosphere that defines our brand.

Weekend availability is required. Competitive hourly pay with tips; full-time on-site position with benefits including medical, dental and vision coverage.