Guest Experience Specialist – Tennis Center

City of Bellevue, Washington; Bellevue (WA); On-site; USD 25,000 - 39,000; Part time

Job summary

The City of Bellevue is seeking a part-time Customer Service Specialist at the Robinswood Tennis Center in Bellevue, WA. This role greets visitors, handles payments, and provides information about City programs. It reports to the Tennis Center Manager and supports staff with various duties.

Hours are an average of 16-20 per week, with shifts varying by season. Experience in customer service, cash handling, and using CivicRec is beneficial.

Qualifications

• Provides quality customer service in a busy environment.
• Handles cash, checks and credit card transactions.
• Uses computer systems to enter data and process payments.

Responsibilities

• Greet customers at the reception desk and answer/route calls.
• Collect admissions fees and register participants using CivicRec.
• Maintain accurate shift reports and accountability of funds.

Skills

Customer service

Cash handling

Communication

Multitasking

Safety awareness

Conflict resolution

Team collaboration

Education

High school diploma or GED

First Aid/CPR certification

College coursework preferred

Job description

The City of Bellevue is seeking a part-time Customer Service Specialist at the Robinswood Tennis Center in Bellevue, WA. This role greets visitors, handles payments, and provides information about City programs. It reports to the Tennis Center Manager and supports staff with various duties.

Hours are an average of 16-20 per week, with shifts varying by season. Experience in customer service, cash handling, and using CivicRec is beneficial.