PT - ATHLETIC SERVICES REPRESENTATIVE

Bellevue Club; Bellevue (WA); On-site; USD 60,173,568 - 63,038,976; Full time

Benefits offered by this job

401(k) plan with employer match

Free access to Club facilities and Spa

Complementary group fitness classes

Discounts at Club restaurants, Spa and

Job summary

Bellevue Club is seeking an Athletic Services Representative to deliver outstanding member and guest service, providing information and suggestions across Personal Training, Fitness Programming, Recreation, Aquatics, and Tennis.

The role requires strong communication, a friendly demeanor, and a passion for wellness. Various shifts available in a premium Bellevue Club environment with access to club facilities and dining options.

Qualifications

• Excellent communication skills, a sense of humor and a bright personality.
• Experience in health/fitness industry is a plus.

Responsibilities

• Provides correct information for Bellevue Club members and guests about Athletic Departments, Restaurants, Hotel, and Gift Shop.
• Answers questions and offers suggestions on Personal Training and Spa services, testing packages, nutrition plans, and weight room orientations.
• Directs inquiries to Membership Services as appropriate.
• Communicates with all departments regarding upcoming and ongoing Club information.
• Answers Athletic Services phone lines and emails.
• Handles Tennis Court and program reservations for the Tennis Department.
• Makes schedule changes with department head approval.
• Registers members for Club programs using the reservation system.
• May bill Personal Training, Spa Services, Tennis Court, and other services or programs; may credit accounts with head approval.
• Promotes and facilitates member sign-ups for department email alerts.
• Directs members and guests to appropriate locations for classes, programs, and facilities.
• Directs inquiries to appropriate department or manager.
• Attends staff meetings and training seminars as needed.

Skills

Exceptional customer service

Excellent communication

Sense of humor

Hospitality mindset

Job description

Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest's most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66‑room boutique hotel, and a full‑service spa with cutting‑edge wellness offerings.

The Bellevue Club is currently looking for an outstanding individual who can provide exceptional customer service to our members and guests as an Athletic Services Representative. This full‑time position provides information, answers inquiries, offers suggestions, and accommodates requests of members of Bellevue Club pertaining to Personal Training, Fitness Programming, Recreation, Aquatics, and Tennis department programs among other essential duties.

Must have excellent communication skills, a sense of humor, and a personality that shines! Previous experience in the health/fitness industry is a plus.

Shifts

Various shifts: Weekday Mornings, Mid‑Day and Evenings. Weekend Mornings, Mid‑Day and Evenings.

We offer

• Pay range: $21‑$22 per hour
• 401(k) plan with a generous employer match
• Free access to Club facilities and amenities
• Complementary group fitness classes
• Discounts at Club restaurants, Spa services and products
• Opportunities for advancement in other roles within the Bellevue Club
• Employee Recognition
• Training and Development
• A luxurious, recently remodeled hotel and cutting‑edge fitness facility
• A unique, thriving, fun and busy environment
• Free parking and other great perks!

Responsibilities include, but are not limited to the following

• Provides correct information for members and guests of Bellevue Club pertaining to the Athletic Departments, Restaurants, Bellevue Club Hotel, and Boutique Gift Shop.
• Answers questions and offers suggestions to members on Personal Training and Spa services and promotions, testing packages, nutrition plans, and weight room orientations.
• Directs inquiries to Membership Services as appropriate.
• Communicates with all departments regarding upcoming and ongoing Club information.
• Answers all Athletic Services phone lines and emails.
• Handles Tennis Court and program reservations for the Tennis Department.
• Makes schedule changes with the approval of the department heads.
• Registers members for Club programs using the reservation system.
• May bill Personal Training, Spa Services, Tennis Court, and other services or programs. May credit any accounts approved by the department head.
• Promotes and facilitates member sign up for department e‑mail alerts.
• Directs members and guests to the appropriate locations for all classes, programs, and facilities.
• Directs inquiries to the appropriate department or manager.
• Attends staff meetings and training seminars as needed.

How to Apply

If you are looking for a fun, professional yet casual atmosphere and a great work environment, visit bellevueclub.com/careers to apply!

• This organization participates in E‑Verify/Esta Organización Participa en E‑Verify.
• Bellevue Club | Hotel is an Equal Opportunity Employer.