PT - ATHLETIC SERVICES REPRESENTATIVE

*Bellevue Club | Hotel; Bellevue (WA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

401K matched

Free facility access

Group fitness classes

Restaurant & spa discounts

Advancement opportunities

Employee recognition

Training and development

Renovated facilities

Vibrant environment

Free parking

Job summary

Bellevue Club and Hotel is seeking an Athletic Services Representative to provide exceptional service to members and guests. You will share information about Personal Training, Fitness Programming, Recreation, Aquatics, and Tennis programs, and assist with reservations, billing, and signups.

The role requires excellent communication, a friendly personality, and weekend/weekday shifts. Prior health/fitness experience is a plus and full-time hours are available.

Qualifications

• Excellent communication skills and a personable, friendly demeanor.
• Previous experience in the health/fitness industry is a plus.
• Able to work various shifts including mornings, days, evenings and weekends.

Responsibilities

• Provide information for the Athletic Departments, Restaurants, Bellevue Club Hotel, and Gift Shop.
• Answer questions on Personal Training and Spa services and promotions.
• Direct inquiries to Membership Services as appropriate.
• Communicate with all departments regarding Club information.
• Answer Athletic Services phone lines and emails.
• Handle Tennis Court and program reservations.

Skills

Customer service

Communication

Humor

Fitness industry experience

Job description

Position: FT - ATHLETIC SERVICES REPRESENTATIVE

Location: Bellevue, WA

Job Id: 342

# of Openings: 1

Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest's most celebrated and visionary citizens. Dedicated to the well‑being of its members, the property merges 250,000 square feet of world‑class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66‑room boutique hotel, and a full‑service spa with cutting‑edge wellness offerings.

The Bellevue Club is currently looking for an outstanding individual who can provide exceptional customer service to our members and guests as an Athletic Services Representative. This full‑time position provides information, answers inquiries, offers suggestions, and accommodates requests of members of Bellevue Club pertaining to Personal Training, Fitness Programming, Recreation, Aquatics, and Tennis department programs among other essential duties.

Must have excellent communication skills, a sense of humor, and a personality that shines! Previous experience in the health/fitness industry is a plus.

Shifts: Various shifts. Weekday Mornings, Mid‑Day and Evenings. Weekend Mornings, Mid‑Day and Evenings.

We offer:

• Pay range: $21–$22 per hour
• 401K plan with a generous employer match
• Free access to Club facilities and amenities
• Complementary group fitness classes
• Discounts at Club restaurants, spa services and products
• Opportunities for advancement in other roles within the Bellevue Club
• Employee Recognition
• Training and Development
• A luxurious, recently remodeled hotel and cutting‑edge fitness facility
• A unique, thriving, fun and busy environment
• Free parking and other great perks!

Responsibilities include, but are not limited to the following:

• Provides correct information for members and guests of Bellevue Club pertaining to the Athletic Departments, Restaurants, Bellevue Club Hotel, and Boutique Gift Shop.
• Answers questions and offers suggestions to members on Personal Training and Spa services and promotions, testing packages, nutrition plans, and weight room orientations.
• Directs inquiries to Membership Services as appropriate.
• Communicate with all departments regarding upcoming and ongoing Club information.
• Answers all Athletic Services phone lines and emails.
• Handles Tennis Court and program reservations for the Tennis Department.
• Makes schedule changes with the approval of the department heads.
• Registers members for Club programs using the reservation system.
• May bill Personal Training, Spa Services, Tennis Court, and other services or programs. May credit any accounts approved by the department head.
• Promotes and facilitates member sign up for department e‑mail alerts.
• Directs members and guests to the appropriate locations for all classes, programs, and facilities.
• Directs inquiries to the appropriate department or manager.
• Attends staff meetings and training seminars as needed.

How to Apply:

If you are looking for a fun, professional yet casual atmosphere and a great work environment, visit Bellevueclub.com/careers to apply!

This organization Participates in E-Verify / Esta Organización Participa en E-Verify. Bellevue Club | Hotel is an Equal Opportunity Employer.