Guest Experience Specialist - Sales Gallery

Hyatt Vacation Ownership; Town and Country (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Vacation Ownership is seeking a guest services associate to welcome guests arriving for sales presentations and inquiries at the sales gallery. You will ensure comfort, provide refreshments, and coordinate guest placement with Sales Executives to optimize the viewing flow.

The role involves maintaining neat gallery spaces, managing tour and wave bookings, and communicating availability to front desk and marketing teams. A friendly, professional demeanor is essential.

Responsibilities

• Meet and greet guests arriving for scheduled sales presentations or visit the sales gallery for information.
• Ensure guests are comfortable and offer refreshments while they wait.
• Assign guests to proper Sales Executive and track/update line rotation reports.

Job description

Hyatt Vacation Ownership is seeking a guest services associate to welcome guests arriving for sales presentations and inquiries at the sales gallery. You will ensure comfort, provide refreshments, and coordinate guest placement with Sales Executives to optimize the viewing flow.

The role involves maintaining neat gallery spaces, managing tour and wave bookings, and communicating availability to front desk and marketing teams. A friendly, professional demeanor is essential.