Front Desk Specialist - Guest Experience & Sales

Hyatt Hotels Corporation; Escondido (CA); Sur place; USD 25 000 - 41 000; Plein temps

Avantages offerts par ce poste

Uncapped earnings potential

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Suppo

Résumé du poste

Hyatt Vacation Ownership is seeking a Specialist Sales Front Desk- childcare to engage with guests and provide exceptional service while promoting our brand at a busy sales front desk. This role includes welcoming guests, guiding them through presentations, and coordinating childcare-related experiences to create memorable vacation moments.

Ideal candidates will have sales or customer service experience, enjoy interacting with guests, and be available for weekends and holidays.

Qualifications

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule including weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.

Responsabilités

• Observes activity in the child-care facility and responds appropriately in accordance with local operating procedures in the event of an emergency.
• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Promotes awareness of brand image internally and externally.
• Creates, logs, and expedites premiums (gifts) for site marketing programs.

Connaissances

Sales or customer service experience

Description du poste

Hyatt Vacation Ownership is seeking a Specialist Sales Front Desk- childcare to engage with guests and provide exceptional service while promoting our brand at a busy sales front desk. This role includes welcoming guests, guiding them through presentations, and coordinating childcare-related experiences to create memorable vacation moments.

Ideal candidates will have sales or customer service experience, enjoy interacting with guests, and be available for weekends and holidays.