Guest Experience Specialist - Retail Sales

Miniso; Indianapolis (IN); On-site; USD 16,000 - 23,000; Full time

Job summary

Miniso is seeking a friendly Sales Associate to deliver exceptional customer experiences in our Indianapolis store. You will greet customers, understand their needs, recommend merchandise, and promote our membership program to drive sales and ensure store success.

You will support inventory, merchandising, and smooth checkout operations while maintaining a welcoming, energetic store environment. Weekend/evening shifts may be required.

Qualifications

• Strong communication and customer service are essential.
• Basic math skills are required for transactions.
• Retail sales experience is preferred.

Responsibilities

• Greet and assist customers promptly and manage multiple customers at once.
• Identify customer needs and guide them to relevant merchandise with tailored recommendations.
• Utilize suggestive selling and stay knowledgeable about product availability.
• Maintain attractive visual merchandising and clean store environment.
• Process transactions accurately using point-of-sale systems.
• Restock and organize inventory; manage stock in high storage areas following safety protocols.
• Promote the store's membership program and participate in store promotions and events.

Skills

Strong communication skills

Strong customer service orientation

Basic math abilities

Education

High School Diploma or equivalent

Job description

Miniso is seeking a friendly Sales Associate to deliver exceptional customer experiences in our Indianapolis store. You will greet customers, understand their needs, recommend merchandise, and promote our membership program to drive sales and ensure store success.

You will support inventory, merchandising, and smooth checkout operations while maintaining a welcoming, energetic store environment. Weekend/evening shifts may be required.