Guest Experience & Retail Sales Specialist

MINISO USA; Spokane (WA); On-site; USD 19,000 - 28,000; Full time

Job summary

MINISO USA in Spokane is hiring a Sales Associate to deliver exceptional customer experiences by greeting customers, assessing needs, and recommending merchandise. You will promote the store's membership program and contribute to sales performance.

Responsibilities include processing transactions at the POS, restocking, maintaining displays, assisting with promotions, and ensuring a clean, welcoming environment.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience preferred.
• Strong communication and customer service skills.
• Basic math abilities required.

Responsibilities

• Greet and assist customers promptly, managing multiple patrons.
• Understand customer needs and offer personalized recommendations.
• Utilize suggestive selling while staying knowledgeable about inventory.
• Maintain attractive product displays and visual merchandising standards.
• Process sales transactions accurately using the POS system.
• Assist with inventory tasks including restocking and organization.
• Provide comprehensive product knowledge to inform purchases.
• Keep the store clean and professional; participate in promotions.
• Access and organize stock in high storage areas following safety protocols.
• Work a flexible schedule including days, evenings, weekends, and potential overnight shifts and travel.
• Demonstrate strong communication and customer service orientation.

Skills

Strong communication

Customer service

Basic math

Education

High School Diploma or equivalent

Job description

MINISO USA in Spokane is hiring a Sales Associate to deliver exceptional customer experiences by greeting customers, assessing needs, and recommending merchandise. You will promote the store's membership program and contribute to sales performance.

Responsibilities include processing transactions at the POS, restocking, maintaining displays, assisting with promotions, and ensuring a clean, welcoming environment.