Retail Sales Pro - Customer Experience & Membership

MINISO USA; Erie (Erie County); On-site; USD 17,000 - 24,000; Full time

Job summary

MINISO USA is seeking a friendly Sales Associate to deliver outstanding customer experiences. You will greet customers, assess needs, recommend merchandise, and promote our membership program to drive sales.

Responsibilities include operating POS systems, restocking, maintaining displays, supporting promotions, and staying knowledgeable about products. A high school diploma and retail experience are helpful, with a flexible schedule including weekends and some travel.

Qualifications

• High School Diploma or equivalent required.
• Retail sales experience preferred.
• Basic math abilities are a must.
• Strong communication and customer service orientation.

Responsibilities

• Greet and assist customers promptly.
• Anticipate and fulfill customer needs with product knowledge.
• Suggestive selling and upselling.
• Maintain organized displays and store cleanliness.
• Process sales transactions using POS systems.
• Assist with inventory, restocking, and stock organization.
• Promote promotions and membership program.
• Ensure safe handling when accessing stock in high storage areas.
• Support flexible scheduling including evenings, weekends, and travel as needed.
• Demonstrate strong communication and customer service.

Skills

Communication skills

Customer service

Math basics

Retail sales experience

Education

High School Diploma or equivalent

Job description

MINISO USA is seeking a friendly Sales Associate to deliver outstanding customer experiences. You will greet customers, assess needs, recommend merchandise, and promote our membership program to drive sales.

Responsibilities include operating POS systems, restocking, maintaining displays, supporting promotions, and staying knowledgeable about products. A high school diploma and retail experience are helpful, with a flexible schedule including weekends and some travel.