Guest Experience Specialist – Retail, Flexible Hours

Robbins Brothers; Dallas (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

Robbins Brothers in Dallas, TX is seeking a Guest Experience Representative to greet customers, assist with purchases, and ensure a welcoming, well-stocked store environment.

This regular full-time role requires strong communication, reliability, and a focus on customer satisfaction; weekend and holiday availability is preferred to support store sales targets. Join a team that values friendly service, product knowledge, and collaboration with colleagues to exceed customer expectations.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service or retail.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet and welcome customers as they enter the store.
• Assist customers with their purchases and provide product recommendations.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain a clean and organized store environment.
• Collaborate with the store team to achieve sales targets and improve customer satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business Administration or related field

Tools

POS systems

Inventory management software

Job description

Robbins Brothers in Dallas, TX is seeking a Guest Experience Representative to greet customers, assist with purchases, and ensure a welcoming, well-stocked store environment.

This regular full-time role requires strong communication, reliability, and a focus on customer satisfaction; weekend and holiday availability is preferred to support store sales targets. Join a team that values friendly service, product knowledge, and collaboration with colleagues to exceed customer expectations.