Retail Guest Experience Specialist — Service & Sales

Robbins Brothers; Arlington (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Robbins Brothers in Arlington, TX is seeking a Guest Experience Representative to ensure every customer has a positive and memorable shopping experience at our retail store. You will be the face of our brand, greet customers, assist with purchases, and provide product recommendations while maintaining a welcoming environment.

The role requires strong communication and interpersonal skills, 1+ year in customer service or retail, and flexibility to work weekends and holidays.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service or retail.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and welcome customers as they enter the store
• Assist customers with their purchases and provide product recommendations
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain a clean and organized store environment
• Collaborate with the store team to achieve sales targets and improve customer satisfaction

Skills

Customer service

Communication

Interpersonal skills

Retail experience

Flexible hours

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business Administration

Tools

POS systems

Inventory management software

Job description

Robbins Brothers in Arlington, TX is seeking a Guest Experience Representative to ensure every customer has a positive and memorable shopping experience at our retail store. You will be the face of our brand, greet customers, assist with purchases, and provide product recommendations while maintaining a welcoming environment.

The role requires strong communication and interpersonal skills, 1+ year in customer service or retail, and flexibility to work weekends and holidays.