Guest Experience Specialist - Retail

Dollar Tree, Inc.; Swansea (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Swansea, IL is seeking a part-time Customer Service Associate to assist customers, handle transactions at a cash register, and maintain store appearance and stock. You will help unload trucks, replenish shelves, and ensure a safe, friendly shopping experience.

Strong communication and organizational skills are essential, as is the ability to lift 30–50 lbs and work in a fast-paced retail environment. Join a team that values service and efficiency.

Qualifications

• High school diploma preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift 30–50 lbs. from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem-solving and decision-making skills required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment with customers and staff
• Maintain store cleanliness, restrooms, floors, trash, and general neatness
• Other duties as assigned*

Skills

Customer service

Retail

Cash handling

Communication

Organization

Problem solving

Physical strength

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree in Swansea, IL is seeking a part-time Customer Service Associate to assist customers, handle transactions at a cash register, and maintain store appearance and stock. You will help unload trucks, replenish shelves, and ensure a safe, friendly shopping experience.

Strong communication and organizational skills are essential, as is the ability to lift 30–50 lbs and work in a fast-paced retail environment. Join a team that values service and efficiency.