Retail Customer Experience Associate

Dollar Tree, Inc.; Monmouth (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Monmouth, IL seeks a part-time Customer Service Associate to assist customers, process transactions, and keep the store stocked and clean. You will help unload trucks, restock shelves, and ensure a friendly, safe shopping environment for guests and team members.

The role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs, stand for extended periods, and follow store procedures with attention to detail.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar settings preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and handle frequent walking, standing, bending and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and aid in unloading trucks; stock replenishment.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree in Monmouth, IL seeks a part-time Customer Service Associate to assist customers, process transactions, and keep the store stocked and clean. You will help unload trucks, restock shelves, and ensure a friendly, safe shopping environment for guests and team members.

The role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs, stand for extended periods, and follow store procedures with attention to detail.