Guest Experience Specialist — Restaurant Service & Wine

The Press Club Grill; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dining discounts

Medical insurance

401(k) retirement plan

Paid time off

Flexible schedules

Career growth

Job summary

Cooper’s Hawk in Cincinnati is seeking a Service Assistant to help create memorable dining experiences. You will greet guests, coordinate with kitchen and service teams, and ensure clean, well-stocked work areas while upholding safety and quality standards.

Ideal candidates are 18+, comfortable in a fast-paced restaurant, and able to work flexible hours including weekends. This role emphasizes guest service, teamwork, and knowledgeable dining assistance.

Qualifications

• Must be 18 years or older.
• Able to read and understand English.
• Comfortable in a fast-paced hospitality environment.
• Able to lift up to 40 lbs. and stand for long periods.

Responsibilities

• Greet Guests with hospitality and friendliness.
• Coordinate with departments to ensure a memorable guest experience.
• Follow Cooper’s Hawk service standards and food handling procedures.
• Deliver orders to tables and assist carry-out as needed.
• Interact with Guests, answering questions about food, wine, and facilities in a friendly, helpful manner.
• Maintain knowledge of Cooper’s Hawk menu and keep service areas stocked.

Skills

Guest service

Team player

English literacy

Flexible schedule

Multi-tasking

Job description

Cooper’s Hawk in Cincinnati is seeking a Service Assistant to help create memorable dining experiences. You will greet guests, coordinate with kitchen and service teams, and ensure clean, well-stocked work areas while upholding safety and quality standards.

Ideal candidates are 18+, comfortable in a fast-paced restaurant, and able to work flexible hours including weekends. This role emphasizes guest service, teamwork, and knowledgeable dining assistance.