Guest Experience & Food Prep Team Member

Potbelly; Arlington (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) with company match

Flexible Work Schedule

Employee Assistance Program

Paid Time Off

Discount Program

Job summary

Potbelly Sandwich Works is looking to hire associates who enjoy a fast-paced, friendly environment and who can provide high-quality service at the point of contact with customers. Earn between $12.75 and $13.25 per hour plus digital tips in a welcoming, team-focused setting.

You will work across multiple stations, assist with food preparation, cash handling, and order fulfillment while maintaining cleanliness and safety standards.

Qualifications

• You are at least 16 years of age.
• Friendly, customer-first mindset for fast-paced environments.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen; knife skills are a big plus.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.).
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Skills

Customer service

Communication skills

Team player

Fast-paced

Tools

Automatic slicer

Job description

Potbelly Sandwich Works is looking to hire associates who enjoy a fast-paced, friendly environment and who can provide high-quality service at the point of contact with customers. Earn between $12.75 and $13.25 per hour plus digital tips in a welcoming, team-focused setting.

You will work across multiple stations, assist with food preparation, cash handling, and order fulfillment while maintaining cleanliness and safety standards.