Guest Experience Specialist — Museum & IMAX

The Tech Interactive; San Jose (CA); Presencial; USD 22.000 - 30.000; Tempo integral

Resumo da vaga

The Tech Interactive in San Jose is seeking a Guest Experience Associate to deliver exceptional front-line service across admissions, concessions, gift shop, and IMAX theater operations.

You will engage with school groups, families, and diverse audiences, facilitate exhibits and programs, greet visitors, and help maintain a welcoming, well‑run space. This onsite role requires on-call shifts, weekends, and evenings with a proactive approach.

Qualificações

• Minimum High School Diploma or related field or coursework toward a degree.
• Ability to engage and effectively communicate with diverse audiences in a variable-paced environment.
• Excellent customer service, public speaking, and listening skills.
• Computer literate (Microsoft Windows, Microsoft Office, Google Suite, internet).
• One or more years of retail, sales, museum, and/or customer service experience preferred.
• Experience working with youth in a traditional or non-traditional educational setting is highly desired.

Responsabilidades

• Guest Transactions and IMAX Theater Operations: Operate POS for admissions, concessions, and gift shop; monitor IMAX console and film quality; handle concessions inventory per health standards; support pre-show guest entrance; perform housekeeping in front of house and IMAX.

Conhecimentos

Customer Service

Public Speaking

Listening Skills

Diverse Audiences

Computer Literacy

Retail Experience

Youth Education

Formação

High School Diploma or related

Ferramentas

Microsoft Windows

Microsoft Office

Google Suite

Descrição da vaga

The Tech Interactive in San Jose is seeking a Guest Experience Associate to deliver exceptional front-line service across admissions, concessions, gift shop, and IMAX theater operations.

You will engage with school groups, families, and diverse audiences, facilitate exhibits and programs, greet visitors, and help maintain a welcoming, well‑run space. This onsite role requires on-call shifts, weekends, and evenings with a proactive approach.