Guest Experience Specialist I

dollartree; Washington (Washington County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help with stock replenishment while maintaining a friendly and safe store environment.

This role requires the ability to lift 30–50 lbs, stand for long periods, and follow store procedures. The position offers part-time hours and opportunities to grow within the team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Store operations

Communication skills

Physical stamina

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help with stock replenishment while maintaining a friendly and safe store environment.

This role requires the ability to lift 30–50 lbs, stand for long periods, and follow store procedures. The position offers part-time hours and opportunities to grow within the team.