Guest Experience Associate I

Dollar Tree; Standish (MI); Presencial; USD 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Descripción de la vacante

Family Dollar seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, process transactions at the register, and help keep the store stocked and clean.

The role requires physical ability to lift up to 50 lbs and frequent movement around the store. We offer a benefits-friendly, equal-opportunity environment with opportunities for growth.

Formación

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neatness.
• Other duties as assigned.

Conocimientos

Customer service

Communication

Problem-solving

Follow instructions

Physical stamina

Educación

High school diploma or equivalent

Descripción del empleo

Family Dollar seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, process transactions at the register, and help keep the store stocked and clean.

The role requires physical ability to lift up to 50 lbs and frequent movement around the store. We offer a benefits-friendly, equal-opportunity environment with opportunities for growth.