Guest Experience Specialist: Host, Cashier & Busser

Black Bear Diner; Fullerton (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Black Bear Diner is seeking a Server Support Team member to ensure guests have a positive, friendly experience. Responsibilities include greeting guests, seating, taking orders, processing payments, and maintaining a clean dining area.

We value patience, a good sense of humor, enthusiasm, and the ability to multitask under pressure. Flexibility for shifts, including nights and weekends, is expected.

Qualifications

• Patience and friendly demeanor are essential.
• Ability to remain calm and multitask during busy periods.
• Provide warm greeting, seating, and accurate order handling.

Responsibilities

• Greet guests warmly and seat them based on preferences.
• Take food and beverage orders and input into POS system.
• Process payments and close checks accurately.
• Maintain clean lobby, dining room, and restrooms; stock service stations.
• Assist servers and support teams as needed.
• Ensure guests have a positive, friendly experience.

Skills

Patience

Good sense of humor

Enthusiastic

Calm under pressure

Multi-tasking

Seating coordination

Customer service

Tools

POS system

Job description

Black Bear Diner is seeking a Server Support Team member to ensure guests have a positive, friendly experience. Responsibilities include greeting guests, seating, taking orders, processing payments, and maintaining a clean dining area.

We value patience, a good sense of humor, enthusiasm, and the ability to multitask under pressure. Flexibility for shifts, including nights and weekends, is expected.