Guest Experience Specialist — Host, Cashier & Busser

Black Bear Diner; Idaho Falls (ID); On-site; USD 25,000 - 45,000; Full time

Job summary

Black Bear Diners in Idaho Falls is seeking a Server Support Team member to ensure guests have a positive, friendly dining experience. You’ll assist hosts, greet guests, seat parties, relay messages, and help maintain clean tables and service stations.

You will take orders, process payments, close checks, and help ensure smooth service during nights and weekends. Ideal candidates show patience, humor, enthusiasm, and the ability to multi-task in a fast-paced setting.

Qualifications

• Ability to greet guests warmly and seat them promptly.
• Record guest names and party sizes when seating is limited.
• Maintain clean entrances, lobby, dining room, and restrooms.
• Provide guests with menus and accurate wait times.
• Process payments and close checks accurately.

Responsibilities

• Take food and beverage orders from guests.
• Enter orders in the point-of-sale system.
• Assist servers and maintain stocked service stations.
• Close checks and thank guests for their visit.
• Perform side work at start and end of each shift.

Skills

Patience

Humor

Enthusiastic

Calm under pressure

Multitasking

Job description

Black Bear Diners in Idaho Falls is seeking a Server Support Team member to ensure guests have a positive, friendly dining experience. You’ll assist hosts, greet guests, seat parties, relay messages, and help maintain clean tables and service stations.

You will take orders, process payments, close checks, and help ensure smooth service during nights and weekends. Ideal candidates show patience, humor, enthusiasm, and the ability to multi-task in a fast-paced setting.