Guest Experience Champion: Host, Cashier & Busser

Black Bear Diner; Phoenix (AZ); On-site; USD 17,000 - 28,000; Full time

Job summary

Black Bear Diner in Phoenix, AZ is seeking a friendly Server Support Team member to ensure every guest has a positive, efficient dining experience. You will greet guests, seat them, relay orders, take payments, and keep dining areas clean and stocked while supporting servers during peak hours.

Ideal candidates show patience, a good sense of humor, enthusiasm, and the ability to multi-task while staying calm under pressure. Flexibility for nights, weekends, and holidays is a plus.

Qualifications

• Patience and friendly demeanor with guests.
• Good sense of humor and enthusiastic attitude.
• Ability to multi-task during busy service periods.
• Remain calm under pressure and provide friendly service.
• Ability to greet, seat, and assist guests efficiently.

Responsibilities

• Greet guests warmly and promptly.
• Seat guests according to preferences and guest flow.
• Take food and beverage orders and relay to servers.
• Process payments and close checks accurately.
• Maintain clean entrance, lobby, dining room, and restrooms; assist with service stations.

Skills

Patience

Good Sense of Humor

Enthusiastic

Ability to multi-task

Calm under pressure

Job description

Black Bear Diner in Phoenix, AZ is seeking a friendly Server Support Team member to ensure every guest has a positive, efficient dining experience. You will greet guests, seat them, relay orders, take payments, and keep dining areas clean and stocked while supporting servers during peak hours.

Ideal candidates show patience, a good sense of humor, enthusiasm, and the ability to multi-task while staying calm under pressure. Flexibility for nights, weekends, and holidays is a plus.