Guest Experience Specialist (Hospitality)

Hudson Regional Hospital; Bayonne (NJ); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

Bay Food Nutrition Bay FT HPAE Service Service in Bayonne, NJ is seeking an FN Hospitality Associate to deliver attentive, courteous service in a hospitality setting. You will work with a team to ensure clean, welcoming spaces and prompt guest assistance, contributing to guest satisfaction and repeat visits.

The role requires a high school diploma or equivalent, customer service experience, and flexibility to work weekends/holidays. Knowledge of POS systems is a plus.

Qualifications

• Minimum requirement is a high school diploma or equivalent.
• Experience in customer service or hospitality is preferred.
• Ability to communicate clearly in English.
• Basic knowledge of hospitality standards and practices.
• Ability to work flexible hours, including weekends and holidays.

Responsabilités

• Greet and assist guests professionally and provide information about services.
• Coordinate with team to ensure smooth service delivery and timely guest requests.
• Maintain cleanliness and organization of public areas, dining spaces, and service stations.
• Handle guest feedback empathetically and escalate issues as needed.
• Assist with inventory, restocking supplies, and preparing service areas.

Connaissances

Customer service

Hospitality

Communication

Teamwork

POS systems

Formation

High school diploma or equivalent

Outils

POS systems

Reservation software

Description du poste

Bay Food Nutrition Bay FT HPAE Service Service in Bayonne, NJ is seeking an FN Hospitality Associate to deliver attentive, courteous service in a hospitality setting. You will work with a team to ensure clean, welcoming spaces and prompt guest assistance, contributing to guest satisfaction and repeat visits.

The role requires a high school diploma or equivalent, customer service experience, and flexibility to work weekends/holidays. Knowledge of POS systems is a plus.