Guest Experience Server - Flexible Schedule & Menu Expert

SA Hospitality Group; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

SA Hospitality Group in New York is seeking a restaurant service associate who will greet guests, explain menus, and take beverage and food orders. You will serve meals promptly, clear tables, and keep stations clean throughout the shift.

The role requires teamwork, a flexible schedule, strong English communication, and the ability to manage high volumes with composure. Training and adherence to safety and service standards are essential to deliver an exceptional guest experience.

Qualifications

• Ability to communicate and understand direction in English.
• Ability to multitask and work in a fast-paced environment.
• Flexible schedule.
• Detail oriented.
• The ability to work as part of a team, and personal cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

Responsibilities

• Greet guests and explain menus and offerings.
• Take beverage and food orders in a prompt and professional manner.
• Serve beverages and food to guests.
• Clear and clean tables in a prompt and efficient manner.
• Perform side-work, and any other service opening or service closing duties as required.
• Ensure that wait staff stations are clean and maintained throughout the shift.
• Alert Management of any service, guest and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Receive and process guest’s payments when closing the checks.
• Assist with other service-related duties assigned by management.

Skills

English communication

Multitasking

Teamwork

Customer service

Detail oriented

Job description

SA Hospitality Group in New York is seeking a restaurant service associate who will greet guests, explain menus, and take beverage and food orders. You will serve meals promptly, clear tables, and keep stations clean throughout the shift.

The role requires teamwork, a flexible schedule, strong English communication, and the ability to manage high volumes with composure. Training and adherence to safety and service standards are essential to deliver an exceptional guest experience.