Guest Experience Associate, Day Shift

Hudson Regional Health; Bayonne (NJ); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Hudson Regional Health in the United States is seeking an FN Hospitality Associate to deliver attentive, courteous, and efficient guest service in a hospitality setting. You will greet guests, respond to inquiries, and help with services and facilities, contributing to a welcoming atmosphere and high guest satisfaction.

You will support daily operations, maintain cleanliness, assist with inventory, and collaborate with teammates to resolve requests promptly.

Formación

• High school diploma or equivalent.
• Experience in a customer service or hospitality role.
• Ability to communicate clearly and effectively in English.
• Basic knowledge of hospitality industry standards and practices.
• Capability to work flexible hours, including weekends and holidays.

Responsabilidades

• Greet and assist guests in a friendly and professional manner, addressing inquiries and providing information about services and facilities.
• Support daily operations by coordinating with team members to ensure smooth service delivery and timely resolution of guest requests.
• Maintain cleanliness and organization of public areas, dining spaces, and service stations to uphold health and safety standards.
• Handle guest feedback and concerns with empathy and efficiency, escalating issues to management when necessary.
• Assist with inventory management, restocking supplies, and preparing service areas to meet operational requirements.

Conocimientos

Customer service experience

English communication

Hospitality standards knowledge

Flexible hours

Educación

High school diploma or equivalent

Herramientas

POS systems

Reservation software

Descripción del empleo

Hudson Regional Health in the United States is seeking an FN Hospitality Associate to deliver attentive, courteous, and efficient guest service in a hospitality setting. You will greet guests, respond to inquiries, and help with services and facilities, contributing to a welcoming atmosphere and high guest satisfaction.

You will support daily operations, maintain cleanliness, assist with inventory, and collaborate with teammates to resolve requests promptly.