Guest Experience Specialist (Full-Time)
Wild Rose Casino and Resort
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
Wild Rose Casino & Hotel in New Jersey is seeking a friendly Guest Services Representative to provide superior guest service to patrons. You will assist players at the cage, handle phones, sign up members, redeem points, and promote resort amenities while resolving guest concerns.
This is a full-time, on-site role with opportunities to contribute to a welcoming casino environment. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment, and all
Responsibilities
- Assist players at the cage
- Must be able to type, answer phones & record transactions accurately
- Sign up new players and club members, redeem member points
- Promote property amenities, participate in special functions & resolve guest complaints
- Other duties as assigned
Job description
Wild Rose Casino & Hotel in New Jersey is seeking a friendly Guest Services Representative to provide superior guest service to patrons. You will assist players at the cage, handle phones, sign up members, redeem points, and promote resort amenities while resolving guest concerns.
This is a full-time, on-site role with opportunities to contribute to a welcoming casino environment. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment, and all
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
