Guest Experience Specialist - Front Desk & Reservations

RPM Raceway; Stamford (CT); On-site; USD 32,000 - 44,000; Full time

Job summary

RPM Raceway Stamford is hiring a Guest Service Representative to deliver exceptional guest experiences in a fast-paced entertainment environment. You will welcome guests, assist with check-in and registration, and process transactions and reservations.

The role requires friendly, professional attitude, strong communication and customer service skills, and availability to work evenings, weekends and holidays. You will keep the front desk organized and support daily operations.

Qualifications

• Friendly, professional attitude.
• Strong communication and customer service skills.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Welcome and assist guests with check-in and registration.
• Process transactions and reservations.
• Answer guest questions and provide outstanding customer service.
• Maintain a clean, organized front desk area.
• Support daily operations and team initiatives.

Skills

Customer service

Communication skills

Cash handling experience

Job description

RPM Raceway Stamford is hiring a Guest Service Representative to deliver exceptional guest experiences in a fast-paced entertainment environment. You will welcome guests, assist with check-in and registration, and process transactions and reservations.

The role requires friendly, professional attitude, strong communication and customer service skills, and availability to work evenings, weekends and holidays. You will keep the front desk organized and support daily operations.