Guest Experience Specialist — Front Desk (Part-Time)

Atrium Hospitality; Tampa (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Career growth

401(k) plan

Health coverage

Paid Time Off

DailyPay

Tuition reimbursement

Brand discounts

Community service

Job summary

Atrium Hospitality's Tampa Embassy Suites in Tampa, FL is seeking a part-time front desk associate to deliver warm, efficient guest service. You will check guests in and out, assist with requests, and help keep the lobby welcoming.

Ideal candidates have customer-service experience, a high school diploma, and comfort using hotel systems. You should be able to lift 50 lbs and stand for long periods. We offer growth opportunities, health coverage options, and a 401(k) plan.

Qualifications

• Customer service experience required.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent required.
• Tech-savvy with hotel systems.
• Able to lift 50 lbs and stand for long periods.

Responsibilities

• Oversee front desk operations and serve as the helper for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members as a friendly coach.
• Resolve guest issues quickly and professionally (leave guests smiling).
• Assist with event sheets, business center support, and lobby upkeep.

Skills

Customer service

Hospitality experience

High school diploma

Tech proficiency

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel systems software

Job description

Atrium Hospitality's Tampa Embassy Suites in Tampa, FL is seeking a part-time front desk associate to deliver warm, efficient guest service. You will check guests in and out, assist with requests, and help keep the lobby welcoming.

Ideal candidates have customer-service experience, a high school diploma, and comfort using hotel systems. You should be able to lift 50 lbs and stand for long periods. We offer growth opportunities, health coverage options, and a 401(k) plan.