Guest Experience Specialist - Front Desk (Part-Time)

Equity LifeStyle Properties; Gettysburg (Adams County); On-site; USD 17,000 - 22,000; Part time

Job summary

Equity LifeStyle Properties in Gettysburg, PA is seeking a Part-time Front Desk Clerk to provide exceptional guest and resident services. You will act as the property liaison, answer questions in person and over the phone, process payments and deposits, and support office efficiency.

You will collaborate with the Property Manager, prioritize customer satisfaction, resolve conflicts, and maintain accurate records.

Qualifications

• High school diploma or equivalent required.
• 1+ years in customer service.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organization

Computer literacy

Learn new systems

Education

High School Diploma

Job description

Equity LifeStyle Properties in Gettysburg, PA is seeking a Part-time Front Desk Clerk to provide exceptional guest and resident services. You will act as the property liaison, answer questions in person and over the phone, process payments and deposits, and support office efficiency.

You will collaborate with the Property Manager, prioritize customer satisfaction, resolve conflicts, and maintain accurate records.