Guest Experience Specialist (Front Desk)

Schulte Hospitality Group; Town of Victor (NY); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Daily pay

Telemedicine access

401(k) plan with company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Schulte Savings Marketplace discounts

Job summary

Schulte Hospitality Group in Town of Victor, NY, seeks a dynamic Guest Service Representative to enhance our service culture. In this role, you will be the first point of contact for guests, welcome them with personal recognition, and handle inquiries effectively. The position offers a range of benefits including daily pay, multiple health insurance options, and paid time off.

We're committed to a people-focused environment that encourages career growth. Ideal candidates will have front desk experience and excellent communication skills. Join us in creating impactful hospitality experiences!

Qualifications

• Minimum of one year in front desk operations.
• In-depth knowledge of hotel front desk operations.

Responsibilities

• Greets guests focusing on personal recognition.
• Reviews arrival lists and prepares welcome amenities.
• Checks in VIPs before arrival.
• Handles guest inquiries promptly.
• Manages cash and compliance with cash handling procedures.

Skills

Basic computer skills

Effective verbal and written communication

Ability to exceed expectations

Excellent time-management skills

Education

High school education

Job description

Schulte Hospitality Group in Town of Victor, NY, seeks a dynamic Guest Service Representative to enhance our service culture. In this role, you will be the first point of contact for guests, welcome them with personal recognition, and handle inquiries effectively. The position offers a range of benefits including daily pay, multiple health insurance options, and paid time off.

We're committed to a people-focused environment that encourages career growth. Ideal candidates will have front desk experience and excellent communication skills. Join us in creating impactful hospitality experiences!