Guest Experience Specialist — Front Desk

Dnaz; Tempe, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Donor Network of Arizona is seeking a friendly Receptionist to be the first and welcoming touchpoint for visitors, employees, vendors, and community members. This role manages front desk operations and supports office administration.

The ideal candidate is customer-service focused, organized, and energized by helping others, contributing to a positive workplace that honors donors and saves lives through donation.

Qualifications

• High School diploma or equivalent required.
• Strong communication and customer-service orientation.
• Detail-oriented and organized with professional demeanor.

Responsibilities

• Greet visitors and provide a welcoming, professional first impression.
• Manage front desk operations and visitor registration.
• Answer phones, route calls, and handle mail and packages.
• Maintain office supplies and support administrative tasks as needed.
• Collaborate with vendors and departments to ensure smooth operations.

Skills

Exemplary communication

Empathy and patience

Exceptional work ethic

Professionalism

Customer experience awareness

Adaptability / flexibility

Organized workflow

Windows knowledge

Microsoft Office Suite

Education

High School or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft PowerPoint

Job description

Donor Network of Arizona is seeking a friendly Receptionist to be the first and welcoming touchpoint for visitors, employees, vendors, and community members. This role manages front desk operations and supports office administration.

The ideal candidate is customer-service focused, organized, and energized by helping others, contributing to a positive workplace that honors donors and saves lives through donation.