Front Desk Clerk

Equity LifeStyle Properties, Inc.; New Holland (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-known property management company in New Holland, Pennsylvania, is seeking a Front Desk Clerk to provide exceptional customer service. Responsibilities include acting as a liaison for guests, processing payments, and maintaining office efficiency. Candidates should have a high school diploma, at least one year of customer service experience, and strong organizational skills. This position offers the chance to develop a successful career in a rewarding environment.

Qualifications

• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits efficiently.
• Prioritize customer satisfaction and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in New Holland, Pennsylvania.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Store Sales
• Assist with activities/events
• Engage with guests encouraging return visits
• Store inventory, organization, cleanliness

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.