Guest Experience Specialist – Front Desk

Siegel Group Nevada; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Siegel Select Dallas is seeking a friendly Customer Service Representative to welcome guests, answer phones, and help with room availability. You will assist with selling rooms and maintaining accurate records in a fast-paced setting.

You will also handle cash transactions, post daily ads as needed, and ensure deposits are recorded with a clean, organized front desk environment. Weekend shifts and strong interpersonal skills are valued.

Qualifications

• HS Diploma or equivalent.
• 6 months customer service experience.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Greet customers in a friendly, positive manner as they enter the property.
• Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office.
• Other duties as assigned

Skills

Customer service

Cash handling

Multi-tasking

Phone etiquette

Education

HS Diploma or equivalent

Job description

The Siegel Select Dallas is seeking a friendly Customer Service Representative to welcome guests, answer phones, and help with room availability. You will assist with selling rooms and maintaining accurate records in a fast-paced setting.

You will also handle cash transactions, post daily ads as needed, and ensure deposits are recorded with a clean, organized front desk environment. Weekend shifts and strong interpersonal skills are valued.