Guest Experience Specialist – Front Desk

Embassy Suites Chattanooga DT; Chattanooga (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

Vision Hospitality Group is hiring for a Guest Services / Front Desk Representative at our Embassy Suites in downtown Chattanooga. The role supports both full-time and part-time schedules and emphasizes exceptional guest service and accurate front desk operations.

The position requires friendly, professional communication, the ability to handle multiple tasks, and a commitment to the company’s ONE TEAM approach. Training and growth opportunities are available as part of our culture.

Qualifications

• Must have excellent communication and customer service skills.
• Ability to multi-task and stay organized in a fast-paced environment.
• Must be able to handle guest requests with professionalism.

Responsibilities

• Greet guests and check them in/out efficiently.
• Answer phones, respond to inquiries, and coordinate with hotel departments.

Job description

Vision Hospitality Group is hiring for a Guest Services / Front Desk Representative at our Embassy Suites in downtown Chattanooga. The role supports both full-time and part-time schedules and emphasizes exceptional guest service and accurate front desk operations.

The position requires friendly, professional communication, the ability to handle multiple tasks, and a commitment to the company’s ONE TEAM approach. Training and growth opportunities are available as part of our culture.