Guest Experience Specialist — Front Desk

Flexicon; Bethlehem (Northampton County); On-site; USD 22,000 - 25,000; Full time

Job summary

Flexicon in Bethlehem, PA is seeking a Front Desk Receptionist to be the friendly first contact for visitors, customers, vendors and employees. You will greet guests, answer a multi-line phone, provide information, and keep the reception area welcoming.

This full-time role requires organization, reliability, and professional presentation. You will support the Sales team with light admin tasks, assist with mail and meeting setup, and coordinate lunches when needed.

Qualifications

• Welcomes visitors and directs to appropriate personnel.
• Manages a multi-line phone system and routes calls.
• Maintains a clean, welcoming reception area.
• Assists Sales with light administrative tasks.
• Supports company events and special projects.

Responsibilities

• Welcome visitors, customers, vendors, candidates, and employees with a warm and professional demeanor.
• Manage a multi-line phone system and direct incoming calls to the appropriate departments.
• Provide information and assistance to callers and guests.
• Maintain a clean, organized, and welcoming reception area.
• Coordinate conference room setup for customer visits, vendor meetings, and internal meetings.
• Order and coordinate lunches and refreshments for meetings when needed.
• Assist with incoming and outgoing mail.
• Support the Sales team with light administrative tasks, including brochures, marketing materials, and mailings.
• Assist with company events and special projects.
• Serve as a positive ambassador for Flexicon at all times.

Skills

Friendly demeanor

Excellent attendance

Professional appearance

Organized

Strong communication

Confidentiality

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Phone systems

Printers

Copiers

Job description

Flexicon in Bethlehem, PA is seeking a Front Desk Receptionist to be the friendly first contact for visitors, customers, vendors and employees. You will greet guests, answer a multi-line phone, provide information, and keep the reception area welcoming.

This full-time role requires organization, reliability, and professional presentation. You will support the Sales team with light admin tasks, assist with mail and meeting setup, and coordinate lunches when needed.