Guest Experience Specialist — Free Movie Passes

Regal; Poulsbo (WA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free movie passes

401(k) retirement plan with company-mq

Job summary

Regal is seeking team members to support Box Office, Concession, and Usher roles across our theatres. Responsibilities include operating POS systems, handling cash, upselling Premium Viewing Experience and promoting the Regal Crown Club.

Team members must maintain attendance, assist guests, and comply with dress code and safety policies. Training in alcohol service may apply where required.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Possess good public speaking, listen effectively and respond clearly and directly.
• Perform calculations with speed and accuracy and identify and correct errors.

Responsibilities

• Box Office: Operate POS system with accurate cash handling and upsell Premium Viewing Experience.
• Concession: Manage POS, stock, and comply with food safety rules.
• Usher: Tear tickets, direct patrons, monitor safety and seating, enforce MPAA ratings.

Skills

Customer service

Communication

Public speaking

Mathematics

Problem solving

Education

Cast certification program

Tools

POS system

Cash handling

Job description

Regal is seeking team members to support Box Office, Concession, and Usher roles across our theatres. Responsibilities include operating POS systems, handling cash, upselling Premium Viewing Experience and promoting the Regal Crown Club.

Team members must maintain attendance, assist guests, and comply with dress code and safety policies. Training in alcohol service may apply where required.