Guest Experience Specialist — Food & Service

wawa; Mason (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Employee Stock Ownership Plan (ESOP)

401(k) with matching

Education Assistance Program

Paid parental leave

Store discounts

Flexible schedules

Paid time off

Job summary

Wawa is seeking a Customer Service Associate (CSA) to greet and serve customers, delivering the friendly, dependable experience that makes our brand special. As a CSA you will be the face of a beloved convenience store committed to putting people first.

You’ll greet customers, prepare breakfast items and built-to-order sandwiches, operate the register, keep shelves stocked, and maintain clean, safe store conditions. We offer comprehensive benefits and flexible schedules to support associates.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and age-verification for restricted products.
• Ensure stores are well-stocked, shelves are fresh, full and inviting.
• Follow established policies to keep stores clean and safe; complete housekeeping duties.

Skills

Customer service

Multitasking

Teamwork

Job description

Wawa is seeking a Customer Service Associate (CSA) to greet and serve customers, delivering the friendly, dependable experience that makes our brand special. As a CSA you will be the face of a beloved convenience store committed to putting people first.

You’ll greet customers, prepare breakfast items and built-to-order sandwiches, operate the register, keep shelves stocked, and maintain clean, safe store conditions. We offer comprehensive benefits and flexible schedules to support associates.