Guest Experience Specialist

Wawa, Inc; Rock Ridge (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) + match

ESOP

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers, ensuring quick and courteous service and a positive store experience.

As a CSA, you will prepare food items, operate the register, and help keep the store stocked and inviting. We value teamwork, communication, and reliability, with eligibility starting at age 16 and transportation to shifts when needed. Wawa offers extensive benefits and flexible schedules.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers, ensuring quick and courteous service and a positive store experience.

As a CSA, you will prepare food items, operate the register, and help keep the store stocked and inviting. We value teamwork, communication, and reliability, with eligibility starting at age 16 and transportation to shifts when needed. Wawa offers extensive benefits and flexible schedules.