Guest Experience Specialist — Food & Quick-Service

Wawa, Inc; Oaklyn (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical/Dental/Prescription Coverage

Flexible Spending Accounts

Employee Assistance & Wellness

Employee Credit Union

Paid Time Off

Employee Resource Groups

Eligible for benefits

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly, efficient spirit. You will be the face of the store, helping customers quickly and courteously.

You will operate the register, prepare built-to-order items, stock shelves, keep the coffee station clean, and ensure a safe, welcoming environment. The role emphasizes teamwork and reliable service throughout shifts.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age‑restricted products.
• Ensure our stores are well‑stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly, efficient spirit. You will be the face of the store, helping customers quickly and courteously.

You will operate the register, prepare built-to-order items, stock shelves, keep the coffee station clean, and ensure a safe, welcoming environment. The role emphasizes teamwork and reliable service throughout shifts.