Guest Experience Specialist

Wawa, Inc; New Jersey; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision & Mental Health

ESOP

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly approach. This role supports a beloved brand focused on people-first service and daily positivity.

As a CSA, you will prepare food items, operate the register, activate fuel and gift cards, verify IDs for age-restricted products, and keep the store stocked, clean, and inviting while adhering to policies for a safe, fast shopping experience.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Excellent communication

Customer service

Team player

Reliability & punctuality

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly approach. This role supports a beloved brand focused on people-first service and daily positivity.

As a CSA, you will prepare food items, operate the register, activate fuel and gift cards, verify IDs for age-restricted products, and keep the store stocked, clean, and inviting while adhering to policies for a safe, fast shopping experience.