Guest Experience Specialist (FOH)

Toastique; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Toastique is seeking a Front of House Team Member to welcome guests and deliver exceptional service in a fast-paced cafe environment. You will greet guests, take accurate orders, and help keep the dining area clean and inviting, while supporting the team during busy periods.

The role emphasizes guest engagement, cross-training, and flexible shifts to meet store volume, with responsibilities that span order accuracy, food safety, and presentation.

Qualifications

• Minimum 1 year of restaurant or hospitality experience.
• Minimum age 18.
• Ability to work flexible hours including mornings, weekends, holidays.

Responsibilities

• Create a welcoming guest experience and accurately communicate menu items.
• Maintain clean, inviting FOH areas and ensure service standards.
• Support team during peak times by assisting with toast, smoothies, bowls, espresso, dishes, etc.
• Coordinate with BOH and leadership to communicate shift needs and maintain flow.

Skills

Customer service

Communication

Cash handling

Multi-tasking

Job description

Toastique is seeking a Front of House Team Member to welcome guests and deliver exceptional service in a fast-paced cafe environment. You will greet guests, take accurate orders, and help keep the dining area clean and inviting, while supporting the team during busy periods.

The role emphasizes guest engagement, cross-training, and flexible shifts to meet store volume, with responsibilities that span order accuracy, food safety, and presentation.