Front of House Guest Experience Specialist - Flexible Hours

Toastique; Washington (District of Columbia); On-site; USD 21,000 - 25,000; Full time

Job summary

Toastique in Washington, DC is seeking a Front of House Team Member to deliver an exceptional guest experience. You will greet guests, take orders accurately, and help create a welcoming, fast-paced environment.

You must be 18+, have at least 1 year in hospitality, and be flexible for mornings, afternoons, weekends or holidays. This role emphasizes teamwork, customer engagement, and maintaining food safety standards.

Qualifications

• Minimum 18 years old.
• Minimum 1 year of restaurant or hospitality experience.
• Ability to work flexible hours including early mornings, afternoons, weekends and/or holidays.
• Follow food and beverage recipe guides, cash handling procedures, food safety & uniforms.

Responsibilities

• Greet every guest with a positive, friendly, and energetic attitude.
• Accurately communicate and answer guest questions regarding menu items/ingredients.
• Create a welcoming and engaging environment.
• Ensure every guest feels acknowledged and valued.
• Accurately take and repeat orders for clarity.
• Manage multiple orders while staying organized and composed.
• Maintain dining areas, restrooms, and service standards.
• Complete Opening and closing procedures accurately and within time frames.
• Adhere to all food safety standards.
• Support & teamwork.
• Assist with restocking, light prep and merchandising items.
• Support team members during busy periods by making toast, smoothies, bowls, espresso, dishes etc.
• Communicate clearly with BOH and Leadership regarding the shift.

Skills

Customer engagement

Communication

Teamwork

Guest service

Food safety

Job description

Toastique in Washington, DC is seeking a Front of House Team Member to deliver an exceptional guest experience. You will greet guests, take orders accurately, and help create a welcoming, fast-paced environment.

You must be 18+, have at least 1 year in hospitality, and be flexible for mornings, afternoons, weekends or holidays. This role emphasizes teamwork, customer engagement, and maintaining food safety standards.