Guest Experience Specialist - Flexible Shifts

Target; Cumming (GA); On-site; USD 18,000 - 26,000; Full time

Job summary

Target in Georgia is seeking a Guest Advocate to help guests through a fast-paced, store-wide experience. You will greet customers, assist with transactions, explain benefits, and guide them to use Target’s digital features like Drive Up and Order Pickup.

Ideal candidates enjoy helping others, stay calm under pressure, and can work flexible hours including nights, weekends, and holidays. Training will cover products, services, and store safety.

Qualifications

• Excellent guest service and communication skills.
• Ability to greet guests warmly and resolve questions.
• Thrive in a fast-paced, physical role with flexible hours.
• Comfort with using handheld scanners and mobile devices.

Responsibilities

• Create an easy, inspiring guest experience by greeting, assisting, and resolving issues.
• Greet guests and help them find what they need or resolve concerns.
• Explain current promos and loyalty programs to guests.
• Assist with Order Pickup, Drive Up and online ordering processes.
• Maintain a clean, safe store environment and follow safety policies.
• Support team members and adapt to business needs as required.

Skills

Guest interaction

Customer service

Teamwork

Flexible schedule

Handheld scanners

Tools

Handheld scanners

Job description

Target in Georgia is seeking a Guest Advocate to help guests through a fast-paced, store-wide experience. You will greet customers, assist with transactions, explain benefits, and guide them to use Target’s digital features like Drive Up and Order Pickup.

Ideal candidates enjoy helping others, stay calm under pressure, and can work flexible hours including nights, weekends, and holidays. Training will cover products, services, and store safety.