Guest Experience Specialist — Flexible Hours & Training

Target; Ames (IA); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate in Ames, IA to welcome guests, assist with questions, and help them find products and services. You will greet guests, handle transactions, and explain store features and loyalty programs while maintaining a friendly, safe, and clean environment.

This role emphasizes teamwork, adaptability, and problem-solving in a busy store, with opportunities to learn about Shop with Target benefits, drive-up, and digital tools.

Qualifications

• Ability to communicate with guests in a friendly and helpful manner.
• Willingness to learn store systems and loyalty programs.
• Comfort with handling transactions and basic product knowledge.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and assisting with needs.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every transaction with a sincere thank you and ensure accuracy.
• Support teammates and maintain a positive, respectful attitude.
• Explain and demonstrate Target app features, Drive Up and Order Pickup.

Skills

Guest interaction

Problem solving

Teamwork

Flexible schedule

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Ames, IA to welcome guests, assist with questions, and help them find products and services. You will greet guests, handle transactions, and explain store features and loyalty programs while maintaining a friendly, safe, and clean environment.

This role emphasizes teamwork, adaptability, and problem-solving in a busy store, with opportunities to learn about Shop with Target benefits, drive-up, and digital tools.