Guest Advocate - Flexible Hours & Fast-Paced Customer Service

Target; West Des Moines (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate in West Des Moines, IA to welcome guests, assist with finding items, and explain loyalty programs and the Target app.

You will greet guests, resolve issues, scan and bag merchandise, and support drive-up, order pickup, and returns while keeping the store clean and safe.

This role requires effective communication, teamwork, flexibility, and the ability to multi-task in a fast-paced environment.

Qualifications

• Effective communication using positive language
• Welcoming and helpful attitude toward guests and team
• Attention to detail while prioritizing tasks
• Willing to educate guests about products and services
• Ability to use handheld scanners and technology
• Work independently and with a team
• Stay focused in a fast-paced environment and multitask
• Resolve guest questions quickly on the spot

Responsibilities

• Create an easy, inspiring and friendly guest experience.
• Greet guests and assist with finding items and resolving issues.
• Explain and enroll guests in loyalty programs and app features.
• Scan and bag items accurately and maintain store cleanliness.
• Support drive-up, order pickup, and returns per policy.
• Maintain safety and adhere to policies.

Skills

Guest interaction

Teamwork

Problem solving

Communication

Flexibility

Attention to detail

Job description

Target is seeking a Guest Advocate in West Des Moines, IA to welcome guests, assist with finding items, and explain loyalty programs and the Target app.

You will greet guests, resolve issues, scan and bag merchandise, and support drive-up, order pickup, and returns while keeping the store clean and safe.

This role requires effective communication, teamwork, flexibility, and the ability to multi-task in a fast-paced environment.