Guest Experience Specialist - Flexible Hours & Perks

daveandbusters; Scranton (Lackawanna County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Free games

Job summary

Dave & Buster’s is hiring for a Winner’s Circle role in Scranton, PA. The position focuses on creating positive first impressions for Guests, guiding them through the Midway experience, and delivering exceptional service in a lively, game-filled setting.

We offer benefits including medical, dental, vision, 401K, and even free games. Must be at least 16 years old and able to work flexible shifts, including nights and weekends.

Qualifications

• Must be at least 16 years of age.
• Excellent guest service skills and strong communication.
• Ability to work in a fast-paced environment.

Responsibilities

• Delivers an unparalleled Guest experience through food, drinks and games in a fun environment.
• Keeps supervisor informed of problems and takes corrective action when needed.
• Provides timely service while managing wait times and conveying information to Guests and Team Members.
• Greets Guests with a positive attitude and assists with requests and recommendations.
• Notifies Management of any unhappy Guests and helps resolve issues.
• Stocking, merchandising and inventory reconciliation tasks as needed.
• Maintains cleanliness and organization of the Winner’s Circle and displays to promote sales.

Job description

Dave & Buster’s is hiring for a Winner’s Circle role in Scranton, PA. The position focuses on creating positive first impressions for Guests, guiding them through the Midway experience, and delivering exceptional service in a lively, game-filled setting.

We offer benefits including medical, dental, vision, 401K, and even free games. Must be at least 16 years old and able to work flexible shifts, including nights and weekends.