Guest Experience Host - Flexible Schedules & Fun Workplace

daveandbusters; Philadelphia (Philadelphia County); On-site; USD 10,000 - 16,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Free Games

Job summary

Dave & Buster's is seeking team members for the Winner's Circle role in a high-energy environment in Philadelphia. You will guide Guests through their Midway experience with strong communication, greet Guests warmly, and assist with recommendations while coordinating with Support Technicians and Managers.

The position emphasizes flexible scheduling, a positive attitude, and a focus on customer satisfaction in a fast-paced venue that combines food, drinks and games.

Qualifications

• Guest service experience preferred.
• Must be at least 16 years of age.

Responsibilities

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps supervisor informed of problems and takes corrective action or suggests alternatives.
• Provides timely and accurate service while managing wait times and communicating information to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple functions.
• Assists Guests with requests and recommends items; notifies when game assistance is needed.
• Bids farewell and ensures Guest satisfaction, inviting return visits.
• Maintains merchandise displays, inventory and restocking as needed.
• Maintains clean, organized areas and supports teamwork to ensure high morale.

Job description

Dave & Buster's is seeking team members for the Winner's Circle role in a high-energy environment in Philadelphia. You will guide Guests through their Midway experience with strong communication, greet Guests warmly, and assist with recommendations while coordinating with Support Technicians and Managers.

The position emphasizes flexible scheduling, a positive attitude, and a focus on customer satisfaction in a fast-paced venue that combines food, drinks and games.