Guest Experience Specialist — Winners Circle

Dave & Buster's Inc.; Franklin (Venango County); Sur place; USD 10 000 - 16 000; Plein temps

Avantages offerts par ce poste

Free games

Benefits package

Résumé du poste

Dave & Buster’s in Franklin, PA, seeks a friendly team member to deliver exceptional Guest experiences at the Winner’s Circle. You will guide Guests through their Midway experience, communicate clearly, and assist with requests while maintaining a fast-paced, energetic environment.

The role offers flexible hours with opportunities to grow in a popular entertainment venue. Previous customer service experience is a plus, and you must be at least 16 years old.

Qualifications

• Must be at least 16 years of age.
• Ability to work in a noisy, fast paced environment.
• Lift and carry up to 30 pounds.

Responsabilités

• Delivers an unparalleled Guest experience through food, drinks and games.
• Keeps supervisor informed of problems and takes corrective action when needed.
• Provides timely and accurate service while managing wait times and communicating with Guests and team members.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Assists Guests with requests and makes recommendations on items.
• Notifies management when a Guest is unhappy and strives to resolve concerns.

Connaissances

Strong communicator

Guest service

Multitasking

Description du poste

Dave & Buster’s in Franklin, PA, seeks a friendly team member to deliver exceptional Guest experiences at the Winner’s Circle. You will guide Guests through their Midway experience, communicate clearly, and assist with requests while maintaining a fast-paced, energetic environment.

The role offers flexible hours with opportunities to grow in a popular entertainment venue. Previous customer service experience is a plus, and you must be at least 16 years old.