Guest Experience Specialist — Flexible Hours

Target; City of Rochester (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate to help guests have a quick and easy shopping experience. You will greet customers, answer questions, and guide them through store services such as Order Pick-Up, Drive Up, and loyalty sign-ups.

The role emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment with flexible hours, including nights and weekends.

Qualifications

• Communicating effectively with guests and team members.
• Ability to adapt to fast-paced store environments.
• Willingness to work varying shifts including nights and weekends.

Responsibilities

• Demonstrate a service culture by delivering the service standard.
• Greet guests and assist with daily tasks.
• Assist guests with promos, apps, and store services.
• Know store products, services and loyalty programs to help guests.

Skills

Guest interaction

Customer service

Flexible schedule

Problem solving

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate to help guests have a quick and easy shopping experience. You will greet customers, answer questions, and guide them through store services such as Order Pick-Up, Drive Up, and loyalty sign-ups.

The role emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment with flexible hours, including nights and weekends.