Guest Experience Specialist — Fast-Paced & Fun

Dave & Buster's; Port Saint Lucie (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free games

Benefits package

Job summary

Dave & Buster's invites you to join our team in a role focused on creating a welcoming guest experience through food, drinks, and games. You will greet guests, answer questions, and guide them through their Midway experience with a positive, can-do attitude.

In this position, you will multitask across service, merchandising, and guest assistance while maintaining high standards of cleanliness and safety. A flexible schedule including nights and weekends is required to keep guests happy and

Qualifications

• Ability to provide timely, accurate service while managing wait times.
• Friendly, effective communicator with guests.
• Willingness to work a flexible schedule including nights/weekends.

Responsibilities

• Greet guests with a positive attitude and enthusiasm.
• Assist guests with requests and questions; make recommendations.
• Notify supervisors of unhappy guests and escalate as needed.
• Handle ticketing, merchandise stocking and shelving; maintain display areas.

Skills

Guest service

Communication

Multitasking

Job description

Dave & Buster's invites you to join our team in a role focused on creating a welcoming guest experience through food, drinks, and games. You will greet guests, answer questions, and guide them through their Midway experience with a positive, can-do attitude.

In this position, you will multitask across service, merchandising, and guest assistance while maintaining high standards of cleanliness and safety. A flexible schedule including nights and weekends is required to keep guests happy and